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Old Jun 29, 2011, 09:54 AM // 09:54   #1
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Default Need Help starting-up GW

After a long time of not playing GW, I started the program again, just for good ol' times.


When the start-up screen appears, I get an error.

The first screen works properly(where it downloads new files)

The second screen fails(the one that wants to connect to arenanet)

I get the following notification:

Unable to Install

The installer could not write Guild Wars to the specified directory. Please check that you have administrative acces, that you have permission to install programs in the specified directory and that there is sufficient space available on the drive.


What?

I'm the only user of this computer, so ofcourse I have administrative acces.
And I have permission to write on it, cuz I can install any other game I want.
And I check my space everyday, over 1 TB left, so that can't be the problem either.

Any thoughts on what to do now?

BTW: I just got this error:

*--> Crash <--*
Assertion: Unable to write patch file 'C:\Documents and Settings\René\Mijn documenten\Guild Wars\Gw.001'
OsPatch.cpp(375)
App: Gw.exe
ProgramId: 1
Build: 25780
When: 6/29/2011 12:08:49
Flags: 0

*--> System <--*
Name: PC-2DBCFFCF42D2
IpAddr: 10.0.0.4 192.168.0.1
Processors: 4 [GenuineIntel:6:7:7]
OSVersion: 5.1

*--> Thread 0xfffffffe <--*
eax=01ba006e ebx=01baf698 ecx=01baf8bc edx=01baee24 esi=009c5e00 edi=009c5e00
eip=00402711 esp=01baf66c ebp=01baf680
cs=0206 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000

ebx-32 01BAF678 01baf66c 01baf680 01bafab4 0059efb5
ebx-16 01BAF688 00000177 028a004c 00f8c784 00000003
ebx +0 01BAF698 62616e55 7420656c 7277206f 20657469
ebx+16 01BAF6A8 63746170 69662068 2720656c 445c3a43
ebx+32 01BAF6B8 6d75636f 73746e65 646e6120 74655320
ebx+48 01BAF6C8 676e6974 65525c73 4d5ce96e 206e6a69
ecx-32 01BAF89C 028a004c 003a0043 0044005c 0063006f
ecx-16 01BAF8AC 006d0075 006e0065 00730074 00610020
ecx +0 01BAF8BC 0064006e 00530020 00740065 00690074
ecx+16 01BAF8CC 0067006e 005c0073 00650052 00e9006e
ecx+32 01BAF8DC 004d005c 006a0069 0020006e 006f0064
ecx+48 01BAF8EC 00750063 0065006d 0074006e 006e0065
edx-32 01BAEE04 00000000 01baeefc 01baef18 01baee34
edx-16 01BAEE14 7c9032a8 01baeefc 01baf200 01baef18
edx +0 01BAEE24 01baeed0 01baf200 7c9032bc 01baf200
edx+16 01BAEE34 01baeee4 7c90327a 01baeefc 01baf200
edx+32 01BAEE44 01baef18 01baeed0 7c809ad8 01ba00ab
edx+48 01BAEE54 01baeefc 01baf200 7c92a8c3 01baeefc
esi-32 009C5DE0 62616e55 7420656c 7277206f 20657469
esi-16 009C5DF0 63746170 69662068 2720656c 00275325
esi +0 009C5E00 6150734f 2e686374 00707063 0025002e
esi+16 009C5E10 00330030 00000075 62616e55 7420656c
esi+32 009C5E20 7865206f 74756365 61702065 20686374
esi+48 009C5E30 656c6966 53252720 00000027 6150734f
esi-32 009C5DE0 62616e55 7420656c 7277206f 20657469
esi-16 009C5DF0 63746170 69662068 2720656c 00275325
esi +0 009C5E00 6150734f 2e686374 00707063 0025002e
esi+16 009C5E10 00330030 00000075 62616e55 7420656c
esi+32 009C5E20 7865206f 74756365 61702065 20686374
esi+48 009C5E30 656c6966 53252720 00000027 6150734f

*--> Code <--*
004026F1 e8ca9f18 0083c40c 5ec39090 90909055 ........^......U
00402701 8bec83ec 0c56578b f28bf9e8 00000000 .....VW.........
00402711 8f45f454 8f45f855 8f45fc85 f68bd675 .E.T.E.U.E.....u
00402721 05bad465 9a008b4d 088d45f4 50518bcf ...e...M..E.PQ..
00402731 e80a0000 005f5e8b e55dc204 00909055 ....._^..].....U
00402741 8bec81ec f0030000 53568d85 10fcffff ........SV......

*--> Trace <--*
Pc:00402711 Fr:01baf680 Rt:0059efb5 Arg:00000177 028a004c 00f8c784 00000003
Pc:0059efb5 Fr:01bafab4 Rt:007d903c Arg:01bafacc 00000000 00000000 00000002
Pc:007d903c Fr:01bafcf0 Rt:007d8e3b Arg:00000000 00000000 00f9ac48 00000000
Pc:007d8e3b Fr:01bafd34 Rt:007d594b Arg:00000000 00000000 00000000 00000000
Pc:007d594b Fr:01bafd4c Rt:004040a6 Arg:00000000 00000000 01bafda0 00f9ac14
Pc:004040a6 Fr:01bafd6c Rt:005efb64 Arg:00000004 00f98ad0 00f9ac48 00000002
Pc:005efb64 Fr:01bafdac Rt:005ea086 Arg:00f98b1c 00f9ac08 0000044c 00f9ac48
Pc:005ea086 Fr:01bafde8 Rt:005ea11f Arg:0000044c 00000000 00000000 00000001
Pc:005ea11f Fr:01bafe2c Rt:005e9da5 Arg:00000001 00f98ad0 ffff3ae6 00000001
Pc:005e9da5 Fr:01bafe64 Rt:005e9881 Arg:01baff20 01baff1c ffffffff 00000001
Pc:005e9881 Fr:01baff14 Rt:005a4e12 Arg:005e9700 00000001 00000001 ffffffff
Pc:005a4e12 Fr:01baff34 Rt:005a8a6b Arg:00530020 00f7f368 00f86fb8 9eee3010
Pc:005a8a6b Fr:01baff68 Rt:005a29e6 Arg:00000001 00530020 00f86fb8 00f86fb8
Pc:005a29e6 Fr:01baff80 Rt:0080edae Arg:00f7f368 00530020 00540045 00f86fb8
Pc:0080edae Fr:01baffb4 Rt:7c7db729 Arg:00f86fb8 00530020 00540045 00f86fb8
Pc:7c7db729 Fr:01baffec Rt:00000000 Arg:0080ed4f 00f86fb8 00000000 0266f690

*--> Stack <--*
01BAF66C 007c0f58 00000002 00402711 01baf66c X.|......'@.l...
01BAF67C 01baf680 01bafab4 0059efb5 00000177 ..........Y.w...
01BAF68C 028a004c 00f8c784 00000003 62616e55 L...........Unab
01BAF69C 7420656c 7277206f 20657469 63746170 le to write patc
01BAF6AC 69662068 2720656c 445c3a43 6d75636f h file 'C:\Docum
01BAF6BC 73746e65 646e6120 74655320 676e6974 ents and Setting
01BAF6CC 65525c73 4d5ce96e 206e6a69 75636f64 s\Ren.\Mijn docu
01BAF6DC 746e656d 475c6e65 646c6975 72615720 menten\Guild War
01BAF6EC 77475c73 3130302e 00000027 00000008 s\Gw.001'.......
01BAF6FC 00000004 00000008 00000004 00000008 ................
01BAF70C 00000004 00000008 00000004 00000008 ................
01BAF71C 00000004 00000008 00000004 00000008 ................
01BAF72C 00000004 00000008 00000004 00000008 ................
01BAF73C 00000004 00000008 00000004 00000008 ................
01BAF74C 00000004 00000003 00000004 00000003 ................
01BAF75C 00000004 00000003 00000004 00000003 ................
01BAF76C 00000004 00000003 00000004 00000003 ................
01BAF77C 00000004 00000003 00000004 00000003 ................
01BAF78C 00000004 00000003 00000004 00000003 ................
01BAF79C 00000004 00000003 00000004 00000003 ................
01BAF7AC 00000004 00000003 00000004 00000003 ................
01BAF7BC 00000004 7c90cf7a 7c9111ef ffffffff ....z..|...|....
01BAF7CC 01baf9d4 00000000 7c9193f1 01970608 ...........|....
01BAF7DC 7c9101db 007c0f58 007c0f58 007c0f58 ...|X.|.X.|.X.|.
01BAF7EC 00000003 00000019 00000003 00000019 ................
01BAF7FC 00000003 00000019 00000003 00000019 ................
01BAF80C 00000003 00000019 00000003 00000019 ................
01BAF81C 00000003 00000019 00000003 00000019 ................
01BAF82C 00000003 00000019 00000003 00000019 ................
01BAF83C 00000003 00000019 00000003 00000019 ................
01BAF84C 00000003 00000019 00000003 00000019 ................
01BAF85C 00000003 028a0000 00000003 01970050 ............P...
01BAF86C 00000000 03070000 00000003 00d3035c ............\...
01BAF87C 01bafacc 00000104 01bafab0 0058e88a ..............X.
01BAF88C 00000000 00d3035c 009c3c7c 00000000 ....\...|<......
01BAF89C 028a004c 003a0043 0044005c 0063006f L...C.:.\.D.o.c.
01BAF8AC 006d0075 006e0065 00730074 00610020 u.m.e.n.t.s. .a.
01BAF8BC 0064006e 00530020 00740065 00690074 n.d. .S.e.t.t.i.
01BAF8CC 0067006e 005c0073 00650052 00e9006e n.g.s.\.R.e.n...
01BAF8DC 004d005c 006a0069 0020006e 006f0064 \.M.i.j.n. .d.o.
01BAF8EC 00750063 0065006d 0074006e 006e0065 c.u.m.e.n.t.e.n.
01BAF8FC 0047005c 00690075 0064006c 00570020 \.G.u.i.l.d. .W.
01BAF90C 00720061 005c0073 00770047 0030002e a.r.s.\.G.w...0.
01BAF91C 00310030 7c910000 00fb2bd0 01baf9f4 0.1....|.+......
01BAF92C 7c910041 01970838 7c91005d 00f91eb0 A..|8...]..|....
01BAF93C 00fb2bd8 00f91eb0 502d6068 502d6068 .+......h`-Ph`-P
01BAF94C 01baf95c 5026ecba 00000000 502d6068 \.....&P....h`-P
01BAF95C 01970050 5028e75f 01baf974 00000000 P..._.(Pt.......
01BAF96C 7c9100b8 00fb2c58 01bafa40 7c910041 ...|X,..@...A..|
01BAF97C 019707d8 7c91005d 00fb2c60 00fb2c60 ....]..|`,..`,..
01BAF98C 007c0f58 50277b2a 00000048 028a0020 X.|.*{'PH... ...
01BAF99C 01970000 028a0000 007c1000 00000000 ..........|.....
01BAF9AC 00000000 00000000 00010000 007c1000 ..............|.
01BAF9BC 01970000 00000000 01bafa0c 7c90e920 ............ ..|
01BAF9CC 7c910060 ffffffff 0001005d 00000009 `..|....].......
01BAF9DC 01baf938 00000038 01bafa2c 7c90e920 8...8...,... ..|
01BAF9EC 7c910060 ffffffff 7c91005d 00582f91 `..|....]..|./X.
01BAF9FC 01970000 00000000 00fb2bd8 01970000 .........+......
01BAFA0C 00fb2bd8 00f91eb0 008a3080 ffffffff .+.......0......
01BAFA1C 01bafa28 00011750 00000007 01baf984 (...P...........
01BAFA2C 01baff04 01bafa78 7c90e920 7c910060 ....x... ..|`..|
01BAFA3C ffffffff 7c91005d 00582f91 01970000 ....]..|./X.....
01BAFA4C 00000000 00fb2c60 00fb2c60 00fb2c60 ....`,..`,..`,..
01BAFA5C 007c0f58 005949e9 00000001 0005a618 X.|..IY.........

*--> LogQueue <--*

Quote:
Hello, Netherlands. Never ever post your computer username anywhere on the internet. My advice is to change it asap.
Goodluck using this information to your advance

Thanks in advance.

Diao Xiao

Last edited by Diao Xiao; Oct 14, 2011 at 02:44 PM // 14:44..
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Old Jun 29, 2011, 10:01 AM // 10:01   #2
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Have you tried running the installer as Administrator? (By right clicking and selecting the option)

Presumably you're on Windows Vista/7? This has specific restrictions in place to stop programs writing to the C drive and as Guild Wars hasn't been designed for this OS in mind it doesn't check/ask for permission before attempting to write to C:\ where as other installs are probably ok.
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Old Jun 29, 2011, 10:06 AM // 10:06   #3
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I need a password for administrator Installing, which I dont have/know?

Plus im on XP, don't know if that makes a difference.

But I have played GW on this very computer for over 3 years, so I don't understand why its giving me such a hard time now..


EDIT:

I just went to my software, to reinstall GW, and its written to the wrong location lol :/

Edit2: I just uninstalled everything, then tried reinstalling to the right location and its still whining about administrative acces.. wtf

Last edited by Diao Xiao; Jun 29, 2011 at 10:16 AM // 10:16..
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Old Jun 29, 2011, 11:12 AM // 11:12   #4
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unable to write to my documents hmm, sure you have enough disk space on C?

Don't see why else it would whine about it. Also make sure you are logged in on a admin account.
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Old Jun 29, 2011, 12:06 PM // 12:06   #5
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Quote:
Originally Posted by Diao Xiao View Post
'C:\Documents and Settings\René\Mijn documenten\Guild Wars\Gw.001'
Hello, Netherlands. Never ever post your computer username anywhere on the internet. My advice is to change it asap.


Quote:
Originally Posted by bsoltan View Post
Have you tried running the installer as Administrator? (By right clicking and selecting the option)

Presumably you're on Windows Vista/7? This has specific restrictions in place to stop programs writing to the C drive and as Guild Wars hasn't been designed for this OS in mind it doesn't check/ask for permission before attempting to write to C:\ where as other installs are probably ok.
He's on XP as witnessed by the "Documents and Settings" part of his post. A Vista or 7 computer would use C:\Users\%username%\Documents path.

Last edited by cataphract; Jun 29, 2011 at 12:08 PM // 12:08..
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Old Jun 30, 2011, 02:11 PM // 14:11   #6
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Quote:
Originally Posted by cataphract View Post
Hello, Netherlands. Never ever post your computer username anywhere on the internet. My advice is to change it asap.
It's hardly a problem i see no good scenario where that would help doing anything to him. Usernames is not secret that's what passwords are for.
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