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Old Jul 17, 2011, 09:09 PM // 21:09   #1
Frost Gate Guardian
 
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Join Date: Jul 2011
Location: Canada [GMT -5]
Guild: Krazy Guild With Krazy People [KrZy]
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Default Freezes Up

Yesterday, my Guild Wars was running perfectly.
I was able to do what I do in Guild Wars.

Until, Well ; Today.

My Computer runs the Client easily, no issues there.
But five minutes after I ran the Client and I logged in, (In a Random Location
with a my character). It Freezes. Just like that.

*Freeze*.
This dosen't happen with other programs, I guess it's Guild Wars.
Could anyone give me a list of solutions so I Can fix this please.

Sincerely,
Chris.
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Old Jul 18, 2011, 04:13 PM // 16:13   #2
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If it's a desktop, open up your computer and blow the dust out of it. Make sure you get as much dust as possible out of any heatsinks and fans - specifically on the processor and video card.
Check to make sure that any and all fans are running smoothly - places to check: processor (CPU), video card (GPU), chipset (motherboard), front and rear case, and power supply. (It's OK to start it up with the side open to check the fans.)
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Old Jul 20, 2011, 09:53 PM // 21:53   #3
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Check other games that you ran on this machine successfully, the harder for your graphics, the better.
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Old Jul 29, 2011, 02:10 PM // 14:10   #4
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Guild: Heavens Rebels [HR]
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I started experiencing something similar as of today. After no more than a couple of minutes after I've started Guild Wars, sometimes eve after a few seconds, my screen will go black and my computer will stop responding. Nothing but a reset will work.

I don't know if it't the same thing but I wanted to avoid starting a new thread.


Any ideas?


Windows 7 Ultimate 32-bit, Service Pack 1
HP Pavilion dv7 Notebook PC
Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz (2 CPUs), ~2.0GHz
3072MB RAM
NVIDIA GeForce 9600M GT 512 MB
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Old Jul 29, 2011, 02:36 PM // 14:36   #5
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In addition to cleaning the dust out, you could go, in-game, to Menu - Options - Graphics tab. Scroll down to the bottom and click on Auto Detect. Also, toward the top, set Anti-Aliasing to 2x or OFF. Then try it with those settings for a while to see if it helps.
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Old Jul 29, 2011, 04:56 PM // 16:56   #6
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I wrote to support and sent them a dxdiag report file. Within an hour I got this reply:
Quote:
The game client requires the latest DirectX 9 components; this is true even
if you have DirectX 11 already installed. Please follow these instructions to
install the newest DirectX 9 update: http://www.microsoft.com/downloads/details.aspx?
displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d Please be sure to save the file to your Windows desktop. Then create a
new folder on the desktop and extract the DirectX files into it. Once they
have been extracted open the new folder and use the DXsetup file to
install DirectX.
I have to say, aside from the stellar quality and response time of their support dept, my issue seems to have been fixed now.
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Old Jul 29, 2011, 04:58 PM // 16:58   #7
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As Quaker suggested, open up the case, clean clean up everything, re-plug everything. Then you might try this for a semi-automatic way of treating your software.
If the above don't help, borrow a video card from someone - as you described it, it's pretty similar to my own problems with the old machine, where tha video card was faulty. How old is it, anyway?
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