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Old Feb 21, 2012, 09:36 PM // 21:36   #1
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Default Error code 004 ?? :/

Hi guys, just wanted to try GW as i was looking at GW2 and when i try to log in, i get the error code 004, anyone know how to fix this etc?

Thanks in Advance!
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Old Feb 22, 2012, 12:56 AM // 00:56   #2
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004 is a server error. I just checked and I can log in. If you still have this problem I recommend contacting support: http://www.guildwars.com/support/default.php
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Old Feb 22, 2012, 06:14 PM // 18:14   #3
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I just tested it; i get that error too when i type the account name wrong (at login screen)... i guess it means: this accountname does not exist (otherwise (when the password or charactername is wrong) you would get an error=227)
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Old Feb 22, 2012, 11:23 PM // 23:23   #4
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I've just tried it with another account(cousin wants to try it too), it seems to be exactly the same problem, i try with account name, but then it says it isn't a valid e-mail to log in, then i change to email etc get the same error code. :/

I've triple check passwords, checked my e-mail etc. I don't understand. :S Has it got anything to do with using a trial account? anything special i need to do?

Thanks.
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Old Feb 22, 2012, 11:33 PM // 23:33   #5
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I only tested it with full account... maybe trail account has expired (i dont know if that is even possible as i never used a trail account myself, but i do know you can upgrade a trail to full by adding a key. I assume you need to login for that too)
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Old Feb 22, 2012, 11:37 PM // 23:37   #6
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Right i found out i had to enter in their e-mail(@ncsoft) after my account name, was just digging around and checked it through my account management and just tried it, thanks for the help guys!
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Old Feb 23, 2012, 12:56 AM // 00:56   #7
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Ah good to hear you fixed it
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