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Old Mar 04, 2012, 04:14 PM // 16:14   #1
Lion's Arch Merchant
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Join Date: Jul 2005

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Default GW reset password - unavailable?

Usual story, came back to GW after a long time, forgotten password.

The password reset link in the game client just gives the message: this service is currently not available, check the support forums. Of course, I can't actually post on the support forum either because I need my password to log in, and the 'forgotten password' link there directs you back to the game!

Anyways. I emailed their support address and hopefully will get a reply, but looking at the support forum, apparently the wait is a fortnight or so at the moment (!).

In the meantime, I'm curious - is 'reset password' broken for everyone?
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Old Mar 04, 2012, 06:34 PM // 18:34   #2
are we there yet?
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Join Date: Dec 2005
Location: in a land far far away
Guild: guild? I am supposed to have a guild?
Profession: Rt/

I believe there was a thread somewhere that gaile posted in about it being currently down--but cant find it....will keep looking and update my post
where is the 'all you can eat' cookie bar?
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Old Mar 06, 2012, 05:59 AM // 05:59   #3
Pre-Searing Cadet
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Join Date: Mar 2012
Profession: N/Rt

Works for me.. If your account is linked you can reset on the ncsoft page to.
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