Curse

TheGizzy · Apr 16, 2011, 04:12 AM // 04:12

Quote:

Originally Posted by garpu

Yep. Sent in my ticket, gave them the information they needed, and they said they're working on it. Is there a way to specify which district you want when you log in? It's only really the 62.25.39.32 address that's giving me trouble.

Not that I've found. I had to actually log in from a completely different physical location (changing the station my choo choo left from LOL), move myself to the Euro districts (which are on the 206.127.147.*** range) and thus change off of the IP range you're having trouble with.

øln · Apr 16, 2011, 06:27 PM // 18:27

I also started getting this issue today (which made my guild loose a match in the guru tourney). Can't connect to any of the american servers.

garpu · Apr 17, 2011, 03:34 PM // 15:34

It's as if it's bad on the weekends, but fine during the week. Too much traffic?

Still on the European servers.

Ataneruo · Apr 18, 2011, 11:05 AM // 11:05

Well if we are looking for patterns, my loading screens are stuck on the pathways listed below. It appears to be irrelevant which character I use or where their current in-game location is.

64.25.39.34
64.25.39.36
64.25.39.40
64.25.39.52

and many others in this range that I neglected to log.

Oddly, when I login between 1 and 6 am EST I am usually successful (geographically I'm in U.S. Northeast). Next time I will make a note of the server address that works, and I will try switching to European districts.

Submitting a ticket now :P

Deathless · Apr 19, 2011, 05:41 PM // 17:41

For me it's been stuck at 0% "connecting to arenanet" (I can't even access log in screen) for a while now.
I submitted a ticket and they've been asking same things over and over again.
I downloaded game advisor from NCSoft website as they suggested, though even it won't finish, it gets stuck at ~90%.
Turning firewall of won't help, turning any virus protection off won't help, command lines (such as -image and -repair) won't work, connecting directly to modem won't work, reinstall won't work.
So frustating.

edit: Solved! This is what I was told to do:

Quote:

It's possible that there is another program interfering with the game. Please disable all startup items to make sure that no background programs or processes are causing a conflict.
To do this, please perform the following:

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.

2. Type "MSCONFIG" without the quotes, and click "OK." This should open the System Configuration Utility.

3. Go to the "Startup" tab and click the "Disable All" button.

4. Next go to "Services" tab and check the "Hide All Microsoft Services" check box, then click the "Disable All" button.

5. Once these items are all disabled, click the "OK" button and you will get a prompt to restart your computer. Please restart your computer.

Once Windows is back up, do not start any other programs and then try the game again. Please let us know if this helps.

WhiteAsIce · Apr 23, 2011, 05:49 PM // 17:49

Quote:

Originally Posted by Ataneruo

Well if we are looking for patterns, my loading screens are stuck on the pathways listed below. It appears to be irrelevant which character I use or where their current in-game location is.

64.25.39.34
64.25.39.36
64.25.39.40
64.25.39.52

and many others in this range that I neglected to log.

Oddly, when I login between 1 and 6 am EST I am usually successful (geographically I'm in U.S. Northeast). Next time I will make a note of the server address that works, and I will try switching to European districts.

Submitting a ticket now :P

It appears to be anything within the 64.25.39.0 gateway. I only just started experiencing logon troubles today, whereas yesterday I was just fine.

Acidte5t · Apr 25, 2011, 02:34 PM // 14:34

same problem here, just managed to log on with no problems then tried to switch areas. back to the 0% load again.....

Been going on for 4-5 days now.

Oh well, at least ive managed to finally finish call of pripyat ^^

pamelf · Apr 29, 2011, 11:29 PM // 23:29

Quote:

Originally Posted by Deathless

For me it's been stuck at 0% "connecting to arenanet" (I can't even access log in screen) for a while now.
I submitted a ticket and they've been asking same things over and over again.
I downloaded game advisor from NCSoft website as they suggested, though even it won't finish, it gets stuck at ~90%.
Turning firewall of won't help, turning any virus protection off won't help, command lines (such as -image and -repair) won't work, connecting directly to modem won't work, reinstall won't work.
So frustating.

edit: Solved! This is what I was told to do:

Most definitely does not work.

-Pluto- · May 01, 2011, 04:27 AM // 04:27

yeah, managed to get the game to work as long as I stay on euro servers. Unfortunately, there's no guarantee that I can do that when I'm doing pvp.

Perilay Elkhorn · Mar 13, 2012, 08:02 PM // 20:02

I have been having the same problem for a while now. There really isn't any services that are net connected or interfering with the gw.exe. I have a feeling that this is either ISP releated or Anet server side dropped packets. Very frustrating to say the least and it has been happening more frequently as of late. I am not going to bother submitting a ticket since this issue cannot be resolved that way(ie it isnt my pc).

Xsiriss · Mar 23, 2012, 09:47 AM // 09:47

Had this for a month now, is there any fix beyond using another PC to change server regions or whatever...