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Old Mar 31, 2012, 04:04 AM // 04:04   #1
Pre-Searing Cadet
Join Date: Mar 2012
Profession: N/Mo

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Default Bug: Game/ncsoft websites not working

When trying to visit,, their games websites, and NCsoft launcher are all unable to connect when trying to view them.

Trying to run the game doesn't let arenanet load past 0%.

Any ideas as to what this is? Virus? Router issue?
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Old Mar 31, 2012, 07:43 AM // 07:43   #2
Desert Nomad
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Join Date: Mar 2008

Originally Posted by Lycanthesauce View Post
Router issue?
Likely a DNS issue.

Can you tring to ping:

and then:

and report the results?

If you can reach by pinging the IP address, but not the name, there you have it, your DNS is failing to pair them.
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Old Mar 31, 2012, 01:16 PM // 13:16   #3
Hell's Protector
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Join Date: Aug 2005
Location: Canada
Guild: Brothers Disgruntled

It could be a firewall issue. If you have any firewalls running (such as Windows firewall), try turning them off. If it then works, try to add them to the exception list of the firewall.

It could also be a DNS (Domain Name Server) issue, too. To check that, try using the free Google DNS (google it. ).
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