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Old May 12, 2012, 12:39 PM // 12:39   #1
Pre-Searing Cadet
Join Date: May 2012
Guild: The Enclave of Shadows
Profession: N/R

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Default Trying to buy from the Store

So I went to the ingame store to buy a few upgrades. I went to the check out and it told me that I need to be linked to an ncsoft account. No problem. Ive had an ncsoft account for years. I entered the login information and then continued on.

I got errorcode 1791128 and tells me to check my network conection. I dont get this because Im playing gw just fine so my conection is just fine.

I then went to my ncsoft master account and tried buying the upgrades through the store there. I added what I wanted to buy and then it tells me that I have to have a valid game, so I click the option to link/add (this has been addressed in the forums already)

sine my login has @ in it it wont let me login because @ is an illegal charecter.

The forrum suggested that people do it via the ingame store which Ive tried.

I contacted tech support and all they could tell me was how to link the two which didnt work.

anyone have these problems? All I want to do is buy a couple codes to upgrade my account.
WntrWolf is offline   Reply With Quote
Old May 12, 2012, 03:15 PM // 15:15   #2
Forge Runner
Join Date: Apr 2007
Guild: DMFC

Have you tried posting this on the guildwars support forum - if not put a post on there explaining in detail everything and also say you have followed what tech support suggested and its not worked.Hopefully they can sort it from there
Spiritz is offline   Reply With Quote

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