I reset my password with the wrong email address. - Guild Wars Forums

freaky naughty · Dec 24, 2007, 05:30 PM // 17:30

The email address I used was wrong with one or two characters and I asked to reset my password. Now I can't get back into my account. What should I do or can I do anything at all?

captain_carter · Dec 24, 2007, 05:42 PM // 17:42

create that email address?
contact support.

Hobbs · Dec 24, 2007, 05:44 PM // 17:44

Reset your password again and type the correct email this time?
Btw, how exactly do you change your password? It's always baffled me

freaky naughty · Dec 24, 2007, 05:46 PM // 17:46

How can I reset my email address? It only letes me reset the password.

Hobbs · Dec 24, 2007, 05:57 PM // 17:57

Ah, I thought you meant the email address you used to reset your password was wrong not the one you used create your account. The only solutions will probably be to contact support or register the email address that you requested a pword to be sent to.

freaky naughty · Dec 24, 2007, 05:59 PM // 17:59

And if the email address is taken?

Quaker · Dec 24, 2007, 06:20 PM // 18:20

It's probably you that took it.

Unfortunately, like so many posts, you're initial post is very vague, so what do you mean?

If this helps, the "e-mail" address you put in when you first create an account functions only as an "account name" after that. You can go in (somewhere) and change the e-mail address that ANet uses to contact you (for example, to send you a new password), but the "account name" stays the same. You're original account should still be there under the original e-mail/account name - whether that e-mail address is still valid or not. Try putting in the original account name and password and see what happens.

anonymous · Dec 24, 2007, 06:30 PM // 18:30

Quote:

Originally Posted by freaky naughty

How can I reset my email address? It only letes me reset the password.

If you have you cd key you can go to ncsoft and change it. If you didn't keep hold of it (like me =/) you can't change your e-mail. I already tried and they said no because I didn't have my cd key to prove it was my account.

tuna-fish_sushi · Dec 24, 2007, 07:39 PM // 19:39

uhmm... If you don't have your password or the email address you assigned it to then there is no proof that it is your account. If anyone could change account email addresses without passwords then I could steal anyone's account.

Your best bet will be to contact NCsoft and you need to have your cd key or a proof of purchase. Good luck.

freaky naughty · Dec 24, 2007, 11:29 PM // 23:29

K thanks guys

Dec 24, 2007, 05:30 PM // 17:30	#1
freaky naughty Krytan Explorer Join Date: Sep 2007 Profession: Mo/N	I reset my password with the wrong email address. The email address I used was wrong with one or two characters and I asked to reset my password. Now I can't get back into my account. What should I do or can I do anything at all?

Dec 24, 2007, 06:20 PM // 18:20	#7
Quaker Hell's Protector Join Date: Aug 2005 Location: Canada Guild: Brothers Disgruntled	It's probably you that took it. Unfortunately, like so many posts, you're initial post is very vague, so what do you mean? If this helps, the "e-mail" address you put in when you first create an account functions only as an "account name" after that. You can go in (somewhere) and change the e-mail address that ANet uses to contact you (for example, to send you a new password), but the "account name" stays the same. You're original account should still be there under the original e-mail/account name - whether that e-mail address is still valid or not. Try putting in the original account name and password and see what happens. Last edited by Quaker; Dec 24, 2007 at 06:26 PM // 18:26..

Dec 24, 2007, 05:42 PM // 17:42	#2
captain_carter Frost Gate Guardian Join Date: Jul 2007 Location: England Guild: The X Viles [TXV] Profession: R/	create that email address? contact support.

Dec 24, 2007, 05:44 PM // 17:44	#3
Hobbs Desert Nomad Join Date: May 2006 Guild: Organised Spam [OS] Profession: W/	Reset your password again and type the correct email this time? Btw, how exactly do you change your password? It's always baffled me

Dec 24, 2007, 05:46 PM // 17:46	#4
freaky naughty Krytan Explorer Join Date: Sep 2007 Profession: Mo/N	How can I reset my email address? It only letes me reset the password.

Dec 24, 2007, 05:57 PM // 17:57	#5
Hobbs Desert Nomad Join Date: May 2006 Guild: Organised Spam [OS] Profession: W/	Ah, I thought you meant the email address you used to reset your password was wrong not the one you used create your account. The only solutions will probably be to contact support or register the email address that you requested a pword to be sent to.

Dec 24, 2007, 05:59 PM // 17:59	#6
freaky naughty Krytan Explorer Join Date: Sep 2007 Profession: Mo/N	And if the email address is taken?

Dec 24, 2007, 07:39 PM // 19:39	#9
tuna-fish_sushi Desert Nomad Join Date: Dec 2005 Location: California Profession: E/A	uhmm... If you don't have your password or the email address you assigned it to then there is no proof that it is your account. If anyone could change account email addresses without passwords then I could steal anyone's account. Your best bet will be to contact NCsoft and you need to have your cd key or a proof of purchase. Good luck.

Dec 24, 2007, 11:29 PM // 23:29	#10
freaky naughty Krytan Explorer Join Date: Sep 2007 Profession: Mo/N	K thanks guys