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Old Feb 14, 2008, 01:51 PM // 13:51   #21
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Just don't let the ticket close, check in with them EVERY day. Be polite, and patient. Explain all the facts and be persistent.

DO NOT let them close your ticket.

PS. Learn your lesson, and stay away from that childish crap next tiime.
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Old Feb 14, 2008, 10:03 PM // 22:03   #22
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Quote:
Originally Posted by pkodyssey
Just don't let the ticket close, check in with them EVERY day. Be polite, and patient. Explain all the facts and be persistent.

DO NOT let them close your ticket.

PS. Learn your lesson, and stay away from that childish crap next tiime.

Point taken
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Old Feb 14, 2008, 11:13 PM // 23:13   #23
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Quote:
Originally Posted by enter_the_zone
If you buy from the IG Store, you don't get keys, so you won't have them. It's Anet feeding a line of bullshit to try to make you go away. Politely tell the to piss off and deal with your problem, and they will. Eventually. They are very, very, very slow. You will definitely need your GW logon email address though.
If you buy from the in game store, they email you the key.
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Old Feb 14, 2008, 11:33 PM // 23:33   #24
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Really.. I have bought all bonus packs + EOTN + a complete campaign series from IG store and have never recieved a key for any of them..

Wonder why it's different for some people?
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Old Feb 15, 2008, 01:53 AM // 01:53   #25
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You recieve Keys through your PlayNC account mailing address. If you don't have a PlayNC account for some reason, I dont see how they would contact you? Unless your Login is also your email address, then... idk why you didnt get your keys.

The key is at the bottom of your Reciept, that has all your credit card info, and billing address on it. If you didnt get your Reciept, it is automatically sent out, then who got it O.o ? Maybe your emailing address is mistyped lol
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Old Feb 15, 2008, 01:53 AM // 01:53   #26
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yeah i ordered eotn and NF in the store, i don't remember getting keys either.

edit: don't remember what email address i used or else i would check.
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