B.VA · Mar 03, 2010, 06:36 PM // 18:36

Everytime I click on the "Enter Store" button, it stays on the "Loading..." screen for a long time, and then it fails to connect and this pops up:

"Network Error. Please check your connection to the internet and try again. (Code=221)"

However my internet connection is fine, and I can freely access the game, just not the online store. I've also unblocked Guild Wars on firewall. Just wondering if it's a problem on GW's side or mine, and if so, what can I do about it?

I've sent this to support, but thought I might as well post it here.

Thank you.

bsoltan · Mar 03, 2010, 07:53 PM // 19:53

Have you linked your account with an NCSoft account? I don't know if that will help but I know there is some link required between the two to buy stuff.

aeligos · Mar 03, 2010, 10:15 PM // 22:15

i do not have an NCSoft account and i can access ingame store with no problem. to add to the confusion, i have purchased from the ingame store as well....with no problem whatsoeva.

o.o

with the powers vested in me, i assert that it is your 3rd party internet security program (or recent update to it) that may be causing your issue. to check, close the security program momentarily, start gw and then open the ingame store...

....(aeligos begins to chant)....

verify with me, that my powers are omnipotent as they are oft-true and telling.

-.-

Gift3d · Mar 03, 2010, 11:25 PM // 23:25

If at all possible, look on ebay first. The in game store is the biggest flaming piece of shit joke of a "store" i've ever had the disgrace of attempting to use. Probably a few hundred attempts over the last four years with a total of FIVE different cards and they all gave me different errors each time. Oddly enough the majority of the error #'s i recieved weren't able to be googled and support didn't know wtf to do with themselves when i sent them screenshots of the errors.

GW store - last resource.

Quaker · Mar 04, 2010, 02:56 PM // 14:56

Quote:

Originally Posted by Gift3d

I The in game store is the biggest flaming piece of shit joke of a "store" i've ever had the disgrace of attempting to use.

I've had no problems using the store, and your little rant does nothing to answer the OP's question.

@OP - I don't know exactly what that error is, but it could be that your ISP's DNS server is having trouble resolving the URL to the on-line store.
(a DNS server takes a URL such as "www.guildwarsguru.com" and converts it to the actual IP address, such as 192.168.1.50)

khios · Mar 04, 2010, 03:06 PM // 15:06

Or it's just because they are doing a maintenance... Same here since 12pm GMT+1

aeligos · Mar 04, 2010, 08:37 PM // 20:37

o.o

....(aeligos continues chanting)....

o.o

-.-

Mar 03, 2010, 06:36 PM // 18:36	#1
B.VA Ascalonian Squire Join Date: Aug 2009 Profession: Me/	Can't access online store Everytime I click on the "Enter Store" button, it stays on the "Loading..." screen for a long time, and then it fails to connect and this pops up: "Network Error. Please check your connection to the internet and try again. (Code=221)" However my internet connection is fine, and I can freely access the game, just not the online store. I've also unblocked Guild Wars on firewall. Just wondering if it's a problem on GW's side or mine, and if so, what can I do about it? I've sent this to support, but thought I might as well post it here. Thank you.

Mar 03, 2010, 07:53 PM // 19:53	#2
bsoltan Site Contributor Join Date: Dec 2005 Location: UK Guild: [SoF]	Have you linked your account with an NCSoft account? I don't know if that will help but I know there is some link required between the two to buy stuff.

Mar 03, 2010, 10:15 PM // 22:15	#3
aeligos Academy Page Join Date: Jan 2010 Location: USA Guild: Fortituro Et Fides	i do not have an NCSoft account and i can access ingame store with no problem. to add to the confusion, i have purchased from the ingame store as well....with no problem whatsoeva. o.o with the powers vested in me, i assert that it is your 3rd party internet security program (or recent update to it) that may be causing your issue. to check, close the security program momentarily, start gw and then open the ingame store... ....(aeligos begins to chant).... verify with me, that my powers are omnipotent as they are oft-true and telling. -.-

Mar 03, 2010, 11:25 PM // 23:25	#4
Gift3d Forge Runner Join Date: Feb 2007 Location: Las Vegas Guild: Enraged Whiny Carebears [oR] Profession: W/E	If at all possible, look on ebay first. The in game store is the biggest flaming piece of shit joke of a "store" i've ever had the disgrace of attempting to use. Probably a few hundred attempts over the last four years with a total of FIVE different cards and they all gave me different errors each time. Oddly enough the majority of the error #'s i recieved weren't able to be googled and support didn't know wtf to do with themselves when i sent them screenshots of the errors. GW store - last resource.

Mar 04, 2010, 03:06 PM // 15:06	#6
khios Academy Page Join Date: Dec 2009	Or it's just because they are doing a maintenance... Same here since 12pm GMT+1

Mar 04, 2010, 08:37 PM // 20:37	#7
aeligos Academy Page Join Date: Jan 2010 Location: USA Guild: Fortituro Et Fides	o.o ....(aeligos continues chanting).... o.o -.-