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Old Jun 29, 2012, 02:18 AM // 02:18   #1
Pre-Searing Cadet
 
Join Date: Jun 2012
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Default Account hacked

Its DC'd twice and now it's saying my info is incorrect.. How can I fix this?
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Old Jun 29, 2012, 03:51 AM // 03:51   #2
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Contact Ncsoft support as soon as possible http://us.ncsoft.com/en/support/
Direct Link to GW Account Support / Login Help:
https://guildwars.custhelp.com/app/account/support

There a is a recover an account and items system in place now, so getting your stuff back isn't a huge issue anymore. Just submit a report right away to minimize the damage.
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Old Jun 29, 2012, 04:19 AM // 04:19   #3
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Do you have an e-mail notification regarding a password change? If not, I'd guess that your problem may be linked to Guild Wars 2. If you have linked your original Guild Wars account to gw2, the password will be the same used in gw2. I believe there may be a slight delay following the first time the two are linked. Still I suggest you treat this as a security risk and notify Anet. These are merely proactive steps that may or may not help (seeing as a reply from anet will likely take a day or two).

Good luck,
Nyid
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Old Jun 29, 2012, 03:58 PM // 15:58   #4
Pre-Searing Cadet
 
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i used the same password as my GW account on here so that was the problem i read a post from gaile saying that.... after the fact lol, anyways wheres the items getting back thing?
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